📋 Applies to: Admin · Partner Admin · Support
Module: Integrations
Last reviewed: 2026-06 · Owner: Support team
One-way ELD / telematics integration: Verizon Connect (formerly Fleetmatics) sends vehicle location and driver HOS data from Reveal into Alvys.
Overview
Verizon Connect (also known as Fleetmatics) is a fleet telematics platform that provides vehicle tracking and driver hours of service (HOS) monitoring. It is also referred to as an ELD, GPS tracking, or fleet management provider. This integration pulls real-time vehicle location and driver HOS data from Verizon Connect Reveal into Alvys, giving dispatchers visibility on the Asset Map and in the Dispatch Planner.
Setup has three stages: create a Reveal Integration User in the Verizon Connect Marketplace, enter those credentials in Alvys, then map each truck and driver to their corresponding Verizon Connect ID.
Prerequisites
Before starting, confirm the following:
You have an active Verizon Connect Reveal account with access to the Verizon Connect Marketplace.
You have the developer email address where Verizon Connect will send the integration credentials.
You have the "Admin", "Partner Admin", or "Support" role in Alvys. These roles can access Company Profile > Integrations.
How to connect
Create a Reveal Integration User in the Verizon Connect Marketplace
Before configuring the integration in Alvys, you must create a Reveal Integration User through the Verizon Connect Marketplace. This generates the credentials Alvys uses to pull your data.
Follow the steps in the Verizon Connect Marketplace guide to create a self-service integration.
Once completed, Verizon Connect sends your integration credentials to two places: the developer email address you provided and the user who initiated the request. Your credentials will look similar to: Username [email protected] and Password PaSsWoRD.
Keep these credentials ready. You will enter them in the next section.
Enter your credentials in Alvys
Click your profile icon in the lower-left corner of Alvys, then select Company Profile.
Select the subsidiary you want to configure.
Click the Integrations tab.
Expand the ELD section and click the pencil icon on the Verizon Connect card.
Enter the Username and Password from your Reveal Integration User credentials.
Click Save.
Alvys validates your credentials immediately on save. If the credentials are correct, the integration becomes active. If the credentials are invalid, an error appears and nothing is saved.
Map trucks for location tracking
The vehicle number you enter in Alvys must exactly match the vehicle number listed in the Fleet Summary Report in your Verizon Connect portal. A mismatch prevents location data from appearing for that truck.
Go to Assets in the left menu and select Trucks.
Double-click the truck you want to configure.
Scroll down to the ELD Integrations section and click Add Integration.
Select Verizon Connect from the dropdown.
Enter the vehicle number (as it appears in your Fleet Summary Report) in the Integration ID field.
Click Save.
Repeat for each truck you want to track.
Map drivers for HOS tracking
The driver number you enter in Alvys must exactly match the driver number listed in the ELD Drivers Report in your Verizon Connect portal. A mismatch prevents HOS data from appearing for that driver.
Go to Assets in the left menu and select Drivers.
Double-click the driver you want to configure.
Find the ELD Providers section and click Add ELD.
Select Verizon Connect from the dropdown.
Enter the driver number (as it appears in your ELD Drivers Report) in the Integration ID field.
Click Save.
Repeat for each driver who uses Verizon Connect for their hours of service.
What syncs / data flow
This integration is one-way: Alvys pulls data from Verizon Connect. No data is written back to Verizon Connect.
Alvys pulls vehicle location data, odometer readings, and driver HOS clocks from Verizon Connect Reveal.
Location and HOS data refresh automatically based on what Verizon Connect makes available. There is no manual sync trigger in Alvys.
Vehicle location appears on the Asset Map and in relevant dispatch screens.
Driver HOS clocks appear on load details and in the Dispatch Planner.
Verify it is working
Go to Company Profile > Integrations and expand the ELD section. The Verizon Connect card should show an active status.
Go to Assets > Map. Trucks you mapped should show their current location if they are transmitting data from their ELD devices.
Open a load that has a mapped driver assigned. The driver's HOS clock should appear in the load details panel.
If location or HOS data is not appearing after completing all mapping steps, verify that the vehicle or driver number in Alvys matches the Verizon Connect portal exactly, including letter case and any leading or trailing characters.
📋 Limits / unsupported: Trailer location tracking follows the same mapping process as trucks — enter the trailer's vehicle number from Verizon Connect in the trailer's ELD Integrations section under Assets > Trailers. · Only one Verizon Connect integration can be active per subsidiary at a time.
Troubleshooting
Credentials rejected on save
Confirm the username and password you entered match exactly what Verizon Connect sent to your developer email. Copy and paste rather than typing manually.
Check whether the Reveal Integration User was fully set up in the Verizon Connect Marketplace. If the request is still pending, the credentials will not yet be valid.
If the credentials are confirmed correct and setup is complete, contact Alvys support.
Truck location not appearing on the Asset Map
Confirm the vehicle number entered in the truck's ELD Integrations section in Alvys exactly matches the vehicle number shown in the Fleet Summary Report from your Verizon Connect portal.
Confirm the truck's ELD device is powered on and transmitting. If the device is offline or not reporting, no location data will be available regardless of the mapping.
Check the Last Modified timestamp on the Asset Map sidebar for that truck. If it is stale, the device may not be transmitting.
If the mapping is correct and the device is transmitting, contact Alvys support.
Driver HOS data not appearing
Confirm the driver number entered in the driver's ELD Providers section in Alvys exactly matches the driver number shown in the ELD Drivers Report from your Verizon Connect portal.
Confirm the driver is logged into their ELD device and actively generating HOS records.
If the mapping is correct and the driver is logged in, contact Alvys support.
FAQs
Q: Where do I find my Verizon Connect vehicle and driver numbers?
A: Vehicle numbers are listed in the Fleet Summary Report in your Verizon Connect portal. Driver numbers are listed in the ELD Drivers Report. Use the exact values from those reports when mapping in Alvys.
Q: Can I track both vehicle locations and driver HOS with this integration?
A: Yes. Verizon Connect supports both vehicle location tracking and driver hours of service tracking in Alvys. Location and HOS are configured separately: trucks are mapped under Assets > Trucks, and drivers are mapped under Assets > Drivers.
Q: What happens if I enter invalid credentials?
A: Alvys validates the credentials immediately when you click Save. If the credentials are invalid, an error is shown and the integration is not saved. No partial or inactive integration is created.
Q: Do I need to re-enter credentials if I update my Reveal Integration User?
A: Yes. If your Verizon Connect credentials change, return to Company Profile > Integrations, expand the ELD section, click the pencil icon on the Verizon Connect card, enter the updated credentials, and click Save.
Q: What is Verizon Connect Reveal?
A: Verizon Connect Reveal is the fleet management platform (formerly known as Fleetmatics) that this integration connects to. Your Verizon Connect account must use the Reveal platform for this integration to function.