📋 Applies to: All roles

Module: Loads and Trips

Last reviewed: 2026-06 · Owner: Support team

Cloning a load (also called duplicating or copying a load) creates a new Open load with the same customer, stops, and shipment details as the original. Rates, carrier, driver, and document information are not carried over.

Overview

The Clone feature lets you duplicate an existing load without re-entering repeat shipment information. The cloned load opens in Open status with the same customer, office, stops, equipment requirements, and delivery details as the original. You then assign a carrier, enter rates, and complete any remaining details. Also known as: duplicate a load, copy a load.

Cloning is useful for recurring shipments on the same lane, or when you want to use an existing load as a starting point for a new booking. You can also use Load Templates for common recurring scenarios.

Before You Start

No additional role or permission is required to clone a load.
The Clone option is not available on split loads. If the load has been split into multiple legs, Clone will not appear in the Manage menu.
The customer on the load must be a Customer or Broker type. If the customer is missing or not a billing type, the clone will fail.

Steps

Open the load you want to clone.
Go to Loads in the left navigation.
Find and open the load you want to duplicate.
Click Manage and select Clone.
GIF showing how to clone a load: opening a load, clicking the Manage dropdown, selecting Clone, and confirming to create a new Open load.
On the open load, click the Manage dropdown.
Select Clone.
If Clone does not appear in the Manage menu, the load is a split load and cannot be cloned. See the Troubleshooting section below.
Confirm.
A dialog appears: "A new load will be created with the same customer and stops. You will need to set the rates and dates."
Click Yes to confirm.

The new load opens automatically in Open status.

Result

The cloned load is created in Open status and is unlocked. The following details are carried over from the original:

Customer, office, and customer contact
Delivery date
General instructions
Equipment type and length
Load type, payment terms, and priority
Load weight and volume
Stops: pickup and delivery locations
Temperature settings
Hazmat and continuous move flags
Customer team assignments: planner, sales agent, manager, service representative, and account manager
Fleet
Load board rate
Trip references
The following details are not carried over:
Carrier, driver, truck, and trailer assignments
Carrier rates, driver pay rates, and fuel surcharge
Notes
Documents and attachments
Stop timestamps (actual pickup and delivery times)
Pickup dates
Paid miles and carrier invoice number

Variations

Recurring shipments on the same lane: Clone the most recently completed load each time a new shipment is booked for the same customer and lane. Update the delivery date and any stop details that have changed, then assign a carrier.

Exploring multiple carrier options: Because a load can only have one carrier assigned, clone the load to create a separate record for each carrier option you want to evaluate. Delete the loads you do not use.

Troubleshooting

Clone option not visible in the Manage menu

Check whether the load has been split. Clone is hidden for every leg of a split load.
If the load is split and you need a new load with similar details, create a new load manually using the same customer, stops, and shipment information from the original.
If the load is not a split load and Clone still does not appear, contact Alvys support.

Clone does not complete (customer error)

Open the original load and verify the customer field shows an active customer.
Confirm the customer is set to a Customer or Broker type. Non-billing customer types cannot be used on a cloned load.
If the customer appears correct and the clone still fails, contact Alvys support.