TruckStop is a key load board for freight management. Integrating it with Alvys allows for automated load posting and a smoother workflow between the two platforms.

Who should do this? Office managers or administrators with access to integration settings and load board management.

Navigate to the Integrations page in Alvys. Locate TruckStop in the LoadBoard Integrations section.

If TruckStop is already connected but not functioning properly, the best fix is to remove and re-add it.

Find the TruckStop integration in the list and click Deactivate. Before doing this, make sure you have your TruckStop login credentials saved—you'll need them to reconnect. Once removed, the integration will disappear from the list, allowing you to start fresh.

To integrate, select TruckStop from the list, enter the default posting email, then click Save.

The next window will take you to the authentication process where you'll need to log into your TruckStop account.

You'll be redirected to the TruckStop login page. Enter your username and password. If prompted, complete any additional verification steps, such as multi-factor authentication.

Approve any access requests to allow Alvys to connect with your TruckStop account. After this step, you should be redirected back to the Alvys integrations page.

Back on the Alvys integrations page, check the status of TruckStop. If it says Integrated, the process is complete.

If it's still not working, double-check that your login credentials are correct, ensure no browser extensions or pop-up blockers are interfering with authentication, and verify that TruckStop's website is not experiencing downtime.

If TruckStop won't integrate, try these solutions:

Incorrect credentials: Reset your TruckStop password and try again.

Redirect not working: Clear your browser cache or switch to incognito mode.

Stuck on authentication: Make sure your TruckStop account has the necessary permissions to integrate with Alvys.

Persistent problems: Reach out to Alvys Support or TruckStop Support to check for account restrictions or service outages affecting the integration.

What is the default posting email used for?

The default posting email is used when posting loads to TruckStop. This helps TruckStop route notifications and responses to the correct email address for your team.

Why do I need to remove and re-add the integration if it's not working?

Sometimes authentication tokens can become stale or invalid. Removing and re-adding the integration refreshes the connection and resolves most authentication issues.

Can I use the same TruckStop account for multiple subsidiaries?

Yes, but you'll need to configure the integration settings for each subsidiary that should have access to TruckStop load posting.

How do I know if my loads are successfully posting to TruckStop?

After integration is complete, you can verify successful load posts by checking your TruckStop account directly or by monitoring load responses in Alvys.