🗣️ Roles: Admin, Partner Admin
📣 Coming Soon! This feature will be available in October 2025.
Overview
Streamline your brokerage operations by initiating and managing carrier tracking directly from Alvys. The FourKites Inbound Integration automates the creation of load cards in FourKites and pushes updates as loads progress, eliminating manual double entry and keeping your tracking data synchronized across both platforms.
Set Up the FourKites Integration
Before you can start tracking loads, you'll need to connect your Alvys account to FourKites. This is a one-time setup for each subsidiary you want to enable.
Click on your user profile in the bottom left corner of Alvys and select Management, then navigate to the Integrations tab. Find FourKites Inbound in the list of available integrations and click to open the configuration form.
Enter the FourKites API Key you obtained from FourKites, then select which subsidiaries you want to enable for this integration. Click Save and the system will validate your credentials and confirm that the integration is active.
Start Tracking a Load
Once the integration is configured, you can initiate tracking for any load that has an assigned carrier. Open the load you want to track from your load board, making sure the carrier is already assigned.
On the load details page, look for the FourKites Tracking button and click it. A form will appear, pre-populated with key information from the load including the Load Order number, Load PO number, carrier details, and driver information.
Review the pre-populated details and optionally add a priority level if needed. When everything looks good, click Create Card to send the tracking request to FourKites.
Monitor Tracking Status
After you initiate a tracking request, Alvys will begin pushing updates to FourKites automatically. You can monitor the tracking status directly on the load details page, where you'll see indicators like FourKites Tracking Active or Error if something needs attention.
The system automatically updates the FourKites load card with ongoing tracking information, including live location coordinates and delivery status as the load progresses.
FAQs
Q: Do I need to enter the carrier name when initiating a request?
A: The carrier name field is optional. While the FourKites API requires a carrier name, there's no reliable way for Alvys to automatically populate this field. The workflow is designed to function successfully without it.
Q: Does Alvys receive tracking data back from FourKites?
A: This initial version of the integration focuses on outgoing data from Alvys to FourKites. We don't currently receive tracking location updates back into Alvys from FourKites.
Q: Why do I have to set this up for each subsidiary?
A: The integration is configured at the subsidiary level to ensure that API credentials and tracking preferences are correctly segmented for each of your business units, providing greater control and security.
Q: I have a custom workflow that doesn't use Order numbers or PO numbers. Will this integration still work?
A: This integration relies on key identifiers like Load Order number and Load PO number. If you're not using these fields, please contact Alvys support to discuss your specific needs.