General Permissions (sometimes called system-wide permissions or platform permissions) in Alvys control access to foundational features that span the entire system: from integrating with external load boards to editing historical records and viewing financial data in maintenance logs. Unlike rate permissions, which are scoped to individual loads, general permissions typically affect entire sections of the platform or unlock capabilities that apply system-wide.

General Permissions are a set of five individual user-level toggles found in the General category of a user's permissions section. Each permission unlocks a distinct capability: enabling DAT or Truckstop freight load board features, selecting past dates on stop dialogs, overriding locks set by other users, and viewing dollar amounts in maintenance records.

General Permissions are distinct from Dispatch or Billing permissions even though they may affect workflows in those areas. For example, "Unlock Loads" affects load management but is categorized under General because it is not specific to dispatching or billing alone.

General Permissions are configured at the individual user level within the User Management interface, accessible through Management > Company Profile > Users.

To reach the General permissions category:

General Permissions operate at the per-user level. Each permission is an independent toggle — enabling one does not affect the others. Permissions can be granted or revoked at any time by a user with the "Set Permission" permission (Admin, Partner Admin, and Operation Manager roles receive this by default, as does any user who has been explicitly granted the "Set Permission" permission).

The five General Permissions are:

For step-by-step instructions on managing user permissions, see How to manage user roles and permissions.

DAT (Dial-A-Truck / DAT Freight and Analytics) is one of the largest digital freight marketplaces in North America, providing load board services, rate data, and carrier-shipper matching. When a company integrates its Alvys account with DAT, the "DAT User" permission controls which individual users can access DAT-powered features within the Alvys interface: posting loads to the DAT load board, deleting postings from DAT, updating posted rates on DAT, and modifying external board rates on loads.

Without this permission, the user will not see DAT-related options in the right-click context menu on the Load Board, even if the company has an active DAT integration.

This permission affects the following areas:

Upon user creation, the Admin, Partner Admin, and Operation Manager roles are automatically granted this permission.

The "TruckStop User" permission controls whether a specific user can interact with Truckstop-powered features within Alvys. Truckstop (formerly Truckstop.com, now part of Truckstop Group) is a major digital freight marketplace that provides load board services, rate intelligence, and freight-matching tools to carriers and brokers across North America. Similar to "DAT User", "TruckStop User" acts as a per-user control on top of the company-wide Truckstop integration. Without it, the user will not see Truckstop-related options in the Load Board context menu.

The "TruckStop User" permission functions almost identically to "DAT User" in terms of where it is evaluated and which UI elements it controls. The primary difference is the target integration: DAT versus Truckstop. Many companies maintain integrations with both platforms simultaneously and may grant one or both permissions to the same user, depending on which load boards that user needs to access.

This permission affects the following areas:

Upon user creation, the Admin, Partner Admin, and Operation Manager roles are automatically granted this permission. The following roles do not receive "TruckStop User" by default: Dispatcher, Biller, Sales Agent, Data Entry, Office Admin, Safety, and Driver.

The "Calendar Past Dates" permission controls whether a user can select past dates in the Add Stop dialog when building a load. When the permission is absent, the date picker's minimum selectable date is set to today, preventing the user from picking any date in the past. When the permission is present, the full calendar is available, including all past dates.

This is useful for back-dating scenarios that occur routinely in trucking: for example, adding a stop with a date that has already passed due to a late system entry or a correction.

The only role that does not receive "Calendar Past Dates" by default is Driver. This permission is relevant to nearly all office-based roles: Dispatchers, Billers, Data Entry, Sales Agents, Office Admins, Operation Managers, and Safety personnel.

The "Unlock Loads" permission allows a user to unlock any load that has been locked by another user. Without this permission, users are limited to unlocking only the loads they have locked themselves.

This capability is essential for maintaining operational continuity when a load becomes inaccessible because the original user is unavailable. A locked load prevents other team members from performing time-sensitive actions such as assigning a carrier, updating rates, or confirming delivery — all of which can impact revenue and customer satisfaction. Granting this permission to designated users provides a controlled override, ensuring that locked loads do not stall operations.

When a load is locked, a closed lock icon is displayed in the top right corner of the load details page. Selecting the icon produces one of two outcomes:

The Safety and Driver roles do not receive "Unlock Loads" by default. This permission is most relevant for Dispatchers, Billers, Data Entry, Sales Agents, Office Admins, and Operation Managers who regularly edit loads and may encounter locks set by other users.

The "View Maintenance Amounts" permission controls whether a user can see the dollar amounts associated with maintenance records and maintenance expense totals. Without this permission, a user can still view maintenance records if they have the appropriate Management-category permission, but the financial columns — "Amount" in the records grid and "Expenses" in the totals table — are hidden.

By separating the ability to view maintenance records from the ability to view maintenance costs, Alvys provides a clear separation of concerns: operational users see operational data, and financial users see financial data.

This permission specifically affects two areas of the Maintenance module:

The following roles do not receive "View Maintenance Amounts" by default: Biller, Sales Agent, Data Entry, and Driver. The default assignment reflects the principle that roles involved in fleet operations and safety need to see maintenance costs, while roles focused on sales, data entry, or billing — which deal with load-related finances rather than maintenance finances — do not require this visibility by default.

All five General Permissions are set at the individual user level. A user can hold any combination of these permissions regardless of their role. The list below summarizes which roles receive each permission by default upon user creation.

To modify any of these permissions, the editing user must hold the "Set Permission" permission. Admins, Partner Admins, and Operation Managers have this by default; it can also be granted explicitly to any other user.

Q: Where can I find the General Permissions section in Alvys?

A: Select your username in the bottom-left corner, navigate to Company Profile, open the Users tab, and select a user to edit. General Permissions are located in the General category within the permissions section.

Q: What does the "DAT User" permission allow a user to do?

A: This permission enables users to post loads to the DAT load board, update rates, and delete postings directly from the Alvys interface. These options appear in the right-click context menu on the Load Board for loads in Open, Quoted, or Reserved status.

Q: Is the "TruckStop User" permission different from the "DAT User" permission?

A: While they function similarly, they target different platforms. "TruckStop User" specifically unlocks Truckstop-powered features such as posting and rate management, whereas "DAT User" applies only to DAT Freight and Analytics features.

Q: Does the "Calendar Past Dates" permission affect all date fields in the system?

A: No. It primarily impacts the Add Stop dialog. Without this permission, the date picker restricts the user to today's date or future dates only.

Q: How does the "Unlock Loads" permission work when a load is locked by another user?

A: If a user has this permission, selecting the closed lock icon on the load details page triggers a confirmation dialog. Once the user confirms, the lock is released and they can edit the load. Without this permission, the user can see that the load is locked but will not receive a prompt to unlock it.

Q: Can a user unlock a load they locked themselves without the "Unlock Loads" permission?

A: Yes. Any user can unlock a load they personally locked, regardless of whether they have the "Unlock Loads" permission. The permission is only required to override locks set by other team members.

Q: What is the relationship between "View Maintenance Amounts" and the Management category?

A: "View Maintenance Amounts" is only functional if the user also has the "View Maintenance Records & Totals" permission from the Management category. Without the Management-category permission, the user cannot access the Maintenance module at all.

Q: What specific data is hidden if a user lacks the "View Maintenance Amounts" permission?

A: The "Amount" column is removed from the Maintenance Records grid and the "Expenses" column is removed from the Maintenance Totals summary table. All other non-financial maintenance details remain visible.