Overview
You can kick off an EDI onboarding yourself from the EDI & Visibility page — no need to email support to get started. Fill out a short form with the trading partner and the documents you want to exchange, and Alvys creates the request and hands it to our EDI team to begin setup.
Submit a request
Go to Manage → EDI & Visibility.
Click Request EDI.
Complete the form (see What you’ll enter below).
Click Submit. The button stays disabled until every field is valid.
What you’ll enter
Customer — the company you’re setting up EDI with. Start typing to search for it; if it’s not in Alvys yet, you can add it right from this field.
Subsidiary — the subsidiary this connection is for.
SCAC — your SCAC code (2–4 letters or numbers).
Transaction types — the EDI documents you want to exchange. Select all that apply: 204 (Load Tender), 210 (Invoice), 213 (Status Inquiry), 214 (Shipment Status), 990 (Tender Response), 997 (Acknowledgment).
Your contact — your email, filled in automatically. Add others on your team if you’d like.
Trading partner contact — the email address(es) for the customer’s (or their EDI provider’s) contact. Enter their addresses, not your own.
To verify
After you submit, you’ll see a confirmation with a reference to your new request. Our EDI team receives it and begins the setup, reaching out to the contacts you provided as needed. There’s nothing else you need to do to get things moving.