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Why Am I Seeing an Override Authorization Error When Assigning a Carrier?

Learn why an error appears when assigning a carrier and how to resolve it by certifying the carrier in RMIS or using an admin override

Written by Alexandru Andronic
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If you're encountering an override authorization error when assigning a carrier, it means that the carrier is not certified by RMIS.

Our system requires carriers to be approved in RMIS before they can be assigned to a load. If a carrier is not certified, only users with admin access or support assistance can override this restriction.

How to Resolve It

To assign the carrier without support intervention, the best solution is to ensure the carrier is certified in RMIS. Once certification is complete, the system will allow assignments as expected.

If immediate assignment is necessary, an admin user can override the restriction as well

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If you need further assistance, feel free to contact support.

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