How do I set up the MyCarrierPackets integration?
MyCarrierPackets (MCP) is a carrier compliance management system that helps you monitor and manage carrier compliance with regulations and requirements. This integration syncs carrier compliance data into Alvys every 5 minutes.
Who should do this? Office managers or administrators responsible for carrier compliance and onboarding.
Get your MyCarrierPackets API credentials
Before you can connect MyCarrierPackets to Alvys, you need to create API credentials in your MCP account.
Log in to MyCarrierPackets and navigate to the Integration Tools tab. Click the Add Integration button and fill out the fields to create your API credentials.
Save these credentials—you'll need them in the next step.
Set up the integration in Alvys
Once you have your API credentials, you'll enter them into Alvys to establish the connection.
Navigate to Integrations in Alvys. Expand the Compliance section and click the pencil icon on the MyCarrierPackets integration box.
In the dialog box that appears, enter your MyCarrierPackets API credentials and click Save.
If you already have carriers in your MyCarrierPackets monitoring list, reach out to Alvys support to perform a manual sync that will import all existing carriers into Alvys.
Add carriers to your monitoring list
If you already have carriers in your MyCarrierPackets monitoring list, skip this section. Otherwise, follow these steps to start monitoring carriers.
Log in to MyCarrierPackets and select Carrier Search in the left sidebar. Search for the carrier you'd like to add to your monitoring list.
Select the carrier to view their profile, then click the Start Monitoring button. The carrier will be added to your monitoring list and their compliance data will sync to Alvys.
View carrier compliance in Alvys
After the integration is active and carriers are on your monitoring list, compliance data automatically updates in Alvys every 5 minutes when there are changes in MyCarrierPackets.
Navigate to the Carriers page in Alvys and search for the carrier you want to view. Select the carrier to open their profile and check the MCP status field.
When you add a carrier to a load, Alvys automatically checks if the carrier is compliant with MCP requirements. If the carrier has an unacceptable compliance status, they won't be added to the load.
What data is imported
The integration imports the following carrier information from MyCarrierPackets:
Carrier profile
Name
MC and DOT number
Address
Contact information
Insurance coverage
Coverage type
Policy number
Issue and expiration dates
Limit amount
Underwriter (insurance agency)
W9 information
SSN (where available)
TIN (where available)
Note: We do not import the actual documents, only the information extracted from them.
Frequently asked questions
How often does compliance data update in Alvys?
Compliance data syncs from MyCarrierPackets to Alvys every 5 minutes when there are changes to a carrier's compliance status.
What happens if I try to add a non-compliant carrier to a load?
If a carrier has an unacceptable compliance status in MyCarrierPackets, the system will prevent them from being added to the load in Alvys.
Do I need to manually add each carrier to MyCarrierPackets?
Yes, you need to search for and start monitoring each carrier in the MyCarrierPackets portal. Once monitored, their compliance data automatically syncs to Alvys.
Can I see the actual insurance documents in Alvys?
No, the integration only imports the information extracted from documents like insurance certificates and W9 forms, not the documents themselves.