📋 Applies to: Admin · Partner Admin · Support
Module: Management > Integrations · Accounting > Factoring Upload · Reports > Factoring
Provider: RTS Financial · Integration type: One-way (FTP) · Direction: Alvys submits invoice batches to RTS via FTP; report data returns through manual uploads
Last reviewed: 2026-08 · Owner: Support team
RTS connects to Alvys via FTP to automate invoice batch submission for factoring clients. Purchase and payment reports are downloaded from the RTS Pro portal and uploaded into Alvys to update load statuses. Synonyms: RTS Financial, RTS factoring, RTS Pro.
What This Integration Does
RTS is an FTP-based factoring integration. Alvys submits invoice batches to RTS via FTP. Users then download Purchase and Payment reports from the RTS Pro portal (rtspro.com) and upload them into Alvys to update load statuses. Separate FTP credentials are required for each subsidiary.
Prerequisites
Active account with RTS Financial
FTP credentials issued by RTS (one set per subsidiary; requires signing the Transfer Protocol Server Access Agreement)
Notice of Assignment text provided by RTS
Admin, Partner Admin, or Support access to configure the integration
"Billing" permission to submit batches and upload reports
Before requesting FTP credentials, ensure all subsidiaries are set up in Alvys.
Connect / Authenticate
Part 1: Configure Your Notice of Assignment
Navigate to Management > Company Profile.
Select the subsidiary that will use the RTS integration. In the Document Configuration section, click the blue plus sign (+) button. A new window opens: the Manage Important Info window.
Manage Notice of Assignment from the Document Configuration section of the General Info tab
In the drop-down menu, select Notice of Assignment. Copy and paste the Notice of Assignment text provided by RTS into the text box.
Click the blue Save button.
Part 2: Request FTP Credentials from RTS
Email your RTS sales representative and request FTP credentials. Note that you need a separate set of credentials for each subsidiary.
RTS will ask you to sign the Transfer Protocol Server Access Agreement. Sign and return it. Once received, RTS will issue your FTP credentials.
Proceed to Part 3 after receiving credentials.
Part 3: Configure Each Subsidiary in Alvys
Navigate to Management > Integrations.
RTS Integration Details page showing subsidiary selector and FTP Factoring section
Select the subsidiary you want to configure. Expand the FTP Factoring section. Click the pencil icon next to RTS to edit the credentials.
Enter the FTP credentials provided by RTS. Click the blue Save button.
Repeat the steps above for each subsidiary.
Field & Data Mapping
Alvys generates a batch file containing invoice data for the selected loads and submits it to RTS via FTP. The file format (xlsx or csv) depends on your account configuration with RTS. No field mapping is required on the Alvys side; the file structure matches RTS's expected format.
Sync Behavior
Batch submission is initiated manually from Accounting > Factoring Upload. There is no automated nightly sync. Load status updates depend on report uploads:
After batch submission: loads move to Invoiced
After Purchase Report upload: loads move to Financed
After Payment Report upload: loads move to Completed
Submit a Batch
In Alvys, navigate to Accounting > Factoring Upload. All loads must have a Queued status with invoicing method set to factoring before they appear in this list.
Select the correct subsidiary.
Screenshot with the Factoring Upload page within Accounting module and uploading by Subsidiary option highlighted.
Select all invoices you want to include in the batch.
Screenshot with the loads selecting in Factoring Upload
Click the Submit Batch button.
Screenshot with the Factoring Upload submission
Wait until the submission is complete. Do not close this page or navigate away; doing so may disrupt the submission.
Upload Your Purchase Report
Log in to the RTS Pro portal and navigate to the Purchase History Report page at: https://rtspro.com/factoring/reports/purchase-history
Open the respective batch by clicking on it.
Screenshot with batch list on RTS Pro portal
Click the Download button to save the report in .xlsx format to your device.
Screenshot with download button on RTS Pro portal
In Alvys, navigate to Reports > Factoring. Find the respective batch.
Screenshot with Alvys Factoring Reports page showing the batch number
Select the batch and click the blue Upload Purchase Report button in the bottom right corner of the page.
Screenshot with Upload Purchase Report button in bottom right corner
Drag and drop the file into the upload area, or click to select it from your device.
Screenshot with drag-and-drop upload area
Click Upload.
Screenshot with Upload button
Upload Your Payment Report
Log in to the RTS Pro portal and navigate to the Payments Report page at: https://rtspro.com/factoring/reports/payments-report
Enter the payment period, then click View.
Screenshot with payment period input field on RTS Pro portal
Click the Download button to save the file to your device.
Screenshot with download button for payment report
In Alvys, navigate to Reports > Factoring. Click the Upload Report button.
Screenshot with upload Report button on Factoring Reports page
Drag and drop the file into the blue section, or click to select it from your device.
Screenshot with drag-and-drop blue upload area
Click Upload.
Screenshot with the upload button
Do not close this page until the report has finished processing. Depending on file size, this can take anywhere from several seconds to a few minutes.
Verify It's Working
After submitting a batch, confirm that the selected loads have moved to Invoiced status in Alvys. After uploading the Purchase Report, confirm loads move to Financed. After uploading the Payment Report, confirm loads move to Completed.
Troubleshooting
Load not showing on Factoring Upload
Confirm the load status is Queued.
Confirm the load’s invoicing settings use Factoring Upload as the delivery method.
Confirm the invoice and required documents were merged, either automatically or manually.
Confirm the load was not already included in another factoring batch.
Batch submission does not complete
Confirm you did not navigate away from the Factoring Upload page before the submission finished. If you did, return to Accounting > Factoring Upload and check whether the loads still show Queued status. If so, resubmit the batch.
Confirm the subsidiary has valid FTP credentials configured in Management > Integrations. Invalid or missing credentials will prevent submission.
If the issue persists after resubmitting with valid credentials, contact Alvys support.
“Unable to locate file”
This error usually means the invoice file is no longer available.
To resolve it:
Review the load number shown in the error message.
Open that load in Alvys.
Regenerate the invoice.
Try submitting the factoring batch again.
Screenshot with uploading failing due to unable to locate file error message
“SFTP Authorization Error — Permission Denied (Password)”
This error usually means the credentials used to set up the integration are incorrect.
To resolve it:
Review the credentials entered in the factoring integration setup.
Confirm the password is correct.
If the integration uses FTP/SFTP credentials from the factoring provider, make sure the customer is using those credentials — not their personal portal login.
Screenshot with uploading failing due to incorrect credentials for factoring integration set up
“Duplicate batch or invoice numbers”
This can happen if the page is refreshed, closed, or reopened while a batch is being submitted.
This issue cannot be fixed manually by the customer. Contact the Support team so they can review and adjust the batch if needed.
Upload Purchase Report or Upload Report button is not visible
Confirm you have the "Billing" permission. Users without this permission cannot see the upload buttons.
Navigate to Reports > Factoring and confirm the batch appears in the list. If the batch is not visible, confirm the batch was submitted successfully from Accounting > Factoring Upload.
If the batch was submitted successfully but does not appear in Reports > Factoring, contact Alvys support.
Purchase/payment report upload issues
If a purchase or payment report fails to upload, review the file format and the error message. The message usually identifies what is missing or incorrect.
Make sure the file includes the load number as the unique identifier. Without the load number, Alvys cannot match the report to the correct load or update the load as financed/completed.
Screenshot with payment report failed due to invoice number from alvys missing
Slow large batch submissions
Large files or batches with a high volume of loads may take longer to upload.
If the upload is taking too long, try submitting a smaller batch. The Alvys team is also monitoring and improving performance for large batch submissions.
Screenshot with uploading loading for factoring message
Loads do not advance to Financed after Purchase Report upload
Confirm the upload completed without closing the page prematurely. If the page was closed during processing, re-upload the report.
Confirm the file uploaded is the .xlsx Purchase History Report downloaded from rtspro.com. Uploading an incorrect file type will not update load statuses.
If loads remain at Invoiced after a confirmed successful upload, contact Alvys support.
Limits / Unsupported
Separate FTP credentials are required for each subsidiary. A single set of credentials cannot be shared across subsidiaries.
The integration does not support automated or scheduled syncs. All batch submissions and report uploads are initiated manually.
FAQs
Q: Where do I get my FTP credentials?
A: Email your RTS sales representative to request FTP credentials. RTS will ask you to sign the Transfer Protocol Server Access Agreement before issuing credentials.
Q: Why do I need separate credentials for each subsidiary?
A: RTS issues credentials at the subsidiary level. Each subsidiary must have its own set of FTP credentials configured in Alvys under Management > Integrations.
Q: What format does the Purchase Report download in?
A: The Purchase History Report downloads as an .xlsx file from the RTS Pro portal.
Q: What happens if I close the page during a report upload?
A: Closing the page before the upload finishes may interrupt processing. If this happens, return to Reports > Factoring and re-upload the report.
Q: Can I submit loads from multiple subsidiaries in a single batch?
A: No. Each batch is tied to a single subsidiary. Select the correct subsidiary on the Factoring Upload page before selecting invoices.