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How to Use the Driver Companion Mobile App

Written by Ryan Duffy

Are you ready to take your driving experience to the next level? Whether you're a seasoned driver or just getting started, our mobile app is designed to streamline your journey, providing convenience, efficiency, and safety every step of the way.

Before you login, it's important to ensure that your company’s designated admin has set up a driver profile for you.

In this guide, we'll walk you through the ins and outs of our driver mobile app, from installation to advanced features. By the end, you'll be equipped with the knowledge and tools to make the most out of your driving experience.

Let's dive in!

Getting logged in:

Step 1: Installation

First things first, let's get the app installed on your device. Use the QR codes below, or head over to your app store (Google Play Store for Android or the App Store for iOS) and search for "Alvys." Once you find it, simply tap on the "Install" button and wait for the download to complete.

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Step 2: Account Setup

Your cell phone number serves as your login credential and identifies your account created within Alvys by your company's admin. Enter your cell phone number to log in. If your account hasn't been set up by the admin, you won't be able to proceed. Be sure to accept any and all permissions from the app upon logging in!

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Navigation:

Online or Offline Status

In the top left-hand corner of the app, you'll notice a toggle button to set yourself either online or offline. This feature is crucial for indicating your current availability to dispatchers/admins.

  • Online: When you set yourself as online, you're actively working and available for assignments. Dispatchers/admins will see your status as "available" and can assign trips accordingly.

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  • Offline: Setting yourself as offline indicates that you're taking a break or refreshing on hours. During this time, you won't receive trip assignments, and your status will be displayed as "unavailable" to dispatchers/admins.

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By utilizing this feature, you can effectively manage your work hours and availability, ensuring a balanced and efficient workflow.

Load Visibility

In the hustle of your day, staying on top of your assigned and upcoming trips is crucial for a smooth journey. Our app ensures you have easy access to all the information you need right from the home screen.

  • Home Screen Overview

    Upon logging in, the home screen provides a snapshot of your current workload. Here, you'll find a list of assigned and upcoming trips conveniently displayed for quick access.

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  • Trip Details

    Each trip listed on the home screen contains essential details such as pickup/delivery locations, scheduled times, and any specific instructions.

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  • Accessing Load Details and Uploading Documents

    With a simple tap on any trip from the home screen, you can access comprehensive load details and manage important documents seamlessly.

  • Load Details: Dive deeper into each trip to view essential information such as pickup/delivery locations, scheduled times, and load specifics.

  • Document Upload: Need to upload crucial documents like accessorial receipts, Bill of Lading (BOL), or Proof of Delivery (POD)? Our app allows you to upload and store these documents securely, ensuring compliance and transparency every step of the way.

    For detailed instructions on how to upload documents, check out our guide here.

  • Facility Check-In/Out

  • Check-In: Once you are within 10 miles of the facility, you can update your status to notify dispatchers and administrators of your arrival. If you attempt to check in outside of this radius, the app will prompt you to move closer to the facility.

  • Check-Out: There is no radius requirement for Check-Out. Drivers can update their status regardless of location once work at the facility is completed.

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Frequently Asked Questions

Q. Are all mobile devices supported?

A. The mobile app is designed for a mobile phone device, but can be used on some tablets. The lowest supported platform versions (as of September 10, 2025) are Android 8 and iOS 15

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