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Trackensure - ELD / Telematics

How to set up Trackensure Integration

Written by Irina Ignatiuc

👤 Who is this for? Admin, Operations Manager, Dispatcher

⏱️ Estimated time: 20 minutes

Trackensure is an electronic logging device solution that tracks driver hours of service and vehicle locations. This integration allows Alvys to pull real-time location data and driver HOS information from Trackensure, giving you visibility in dispatch planning and on the Asset Map.

To get started, you'll need an API key from Trackensure, then configure the integration in Alvys and map your assets and drivers.

Getting your Trackensure API key

Before you can connect Trackensure to Alvys, you'll need to obtain an API key.

You can either generate the API key directly from your Trackensure platform, or contact your Trackensure representative and request the API key. Once you have it, you're ready to configure Alvys.

Setting up the integration in Alvys

Once you have your API key, you're ready to configure Trackensure in Alvys.

Navigate to Company Profile by clicking your profile icon in the lower left corner, then select the subsidiary you want to configure and click the Integrations tab.

Expand the ELD section and click the pencil icon on the Trackensure card.

Enter your Trackensure API Key and click Save.

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Alvys will validate your credentials. If everything looks good, the integration will be active.

Mapping assets for location tracking

Now that the integration is configured, you need to tell Alvys which Trackensure asset ID corresponds to each truck or trailer.

Go to Assets in the left menu and select Trucks or Trailers.

Double-click the asset you want to configure, then scroll down to the ELD Integrations section and click Add Integration.

Select Trackensure from the dropdown, enter the Trackensure asset ID (this should be the truck or trailer number as registered in Trackensure) in the Integration ID field, and click Save.

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Repeat this process for each truck or trailer you want to track with Trackensure.

Mapping drivers for HOS tracking

To view driver hours of service in loads and the Dispatch Planner, you need to map each driver to their Trackensure driver User ID.

Go to Assets in the left menu and select Drivers.

Double-click the driver you want to configure, then find the ELD Providers section and click Add ELD.

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Select Trackensure from the dropdown.

To find your Trackensure driver User ID, go to your Drivers page in Trackensure. Make sure the User ID column is visible in your view.

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Copy the User ID for the driver and enter it in the Integration ID field, then click Save.

Repeat this process for each driver who uses Trackensure for their hours of service.

FAQ

Where do I find my Trackensure driver User IDs?

Go to your Drivers page in Trackensure and make sure the User ID column is visible. The User ID for each driver will be displayed in that column.

Can I track both assets and driver HOS?

Yes, Trackensure supports both asset location tracking and driver hours of service tracking in Alvys.

What happens if I enter invalid credentials?

As of February 2025, Alvys validates credentials before saving, so you'll see an error immediately if your API key is incorrect.

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